FAQ

TAKE A PEEK BELOW AT SOME OF OUR FAQ

Frequently Asked Questions

Dear guests to make your vacation as relaxed as possible, we have prepared some basic information.
If you have additional questions feel free to contact us.
We wish you a perfect vacation and a pleasant stay in our facilities.

Holiday home Split

_Tanja Beljan_ [the Manager, Villa Fani]

House Information

How can I contact you?

Dear guests, for any questions or information you can contact us.

Contact:

Name:        Tanja Beljan
Phone:      00385 (0)91 521 7273
Mail:           villa-fani@st.t-com.hr

WhatsApp: Villa Fani – Trogir; phone+385915217273
Viber: Villa Fani – Trogir; phone+385915217273
Skype: tanjab080901; phone+385915217273

When can I check-in ?

Check-in is possible from 04:00 pm.

Upon arrival at the reception please hand over your personal documents to the host (passports or identity cards, voucher) of all guests for registration at the Tourist office and pay the rest of the amount for the accommodation.

Earlier check-in depends on the availability of an accommodation unit. If the facility has a ready-to-use accommodation unit, the personnel will be happy to check you in earlier.

Please, respect the contracted check in hour – we will do our best to have the room ready for you a.s.a.p., but we need time to prepare it and clean it.

When do I have to check-out ?

Check-out is till 10:00 am.

You can check-out later only by paying an additional compensation, depending on the availability of the accommodation unit and only in prior arrangement with host.

Late check-out - only with the prior approval of the host: Until 17:00 - 50% of the normal rate / A full rate will be charged for guests checking-out after 17:00.

Please, respect the contracted check out hour – so we can prepare a room for the next guests, we need time to prepare it and clean it.

Payment ?

Dear guests, payment is possible via cash, bank transfer and Paypal. Unfortunately, we do not accept credit cards.
The payment is made at the hotel reception desk in Croatian kuna (HRK) or EUR at the currency rate valid on the day of payment.

Where we can put garbage from the apartment?

The trash can is located in the parking lot "Parking place 1".
Please remove garbage from the apartment regularly.

Cleaning the apartment, bed linen and towels?

The host will give clean towels every 3 days, and bed linen every 7 days.
The host will not enter the apartment during the guest's stay except in case of emergency.

We kindly ask to keep the apartment clean and tidy during your stay..

Opening the door and activating the room?

Villa Fani is equipped with RIFD cards for entering the facility and activating the room. We wanted to make it easier for our guests to carry the key and increase security in the rooms.

Where I can see the house rules ?

You can find the house rules at the link HOUSE RULES

When can I use the pool?

Guests can use the swimming pool free of charge from 8:00 until 21:00. Other rules can be found at the link SWIMMING POOL

When can I use the grill house?

Guests can use the grill house free of charge from 10:00 until 23:00. Other rules can be found at the link GRILL HOUSE

Is smoking allowed?

Dear guests, taking care of the health of other guests and the law in Croatia smoking is not allowed in the room and in the enclosed area, smoking is allowed on the terrace of the apartment and in the common outdoor areas.

Restaurants, beach, town, others ...

Which restaurants do you recommend?

You can find the offer of the restaurant on the following link RESTAURANT

Where are the best beaches?

List of beach in the area you can find at this link BEACH

Trogir excursions, day tours, sightseeing trips ?

List of Trogir excursions, day tours, sightseeing trips can be found at the link EXCURSION

What can we visit in the old town of Trogir?

You can see the list of attractions that you can see in the old town of Trogir at the link Visit the center of Trogir

Important numbers, transportation, taxi ...

Important telephone numbers?

In case of an emergency, Emergency Number 112, this then transfers you to police, medical emergency or the fire department.

Medical emergency 194
Fire department 193
Police department 192
HAK/help on road 198
Rescue at sea 195
SOS phone 211 888
Info culture 060 301 301
Currency 060 500 500
Weather forecast 060 502 502
Petrol station INA in Trogir 00385 (0) 21 881 417
Petrol station INA (ACI marina) 00385 (0) 21 885 258
TAXI 00385 (0) 21 881 277
Harbour office 00385 (0) 21 881 508
Airport 00385 (0) 21 203 555
Bus station 00385 (0) 21 882 947

Dispatch number in Croatia is 00385

How to go to the old town of Trogir?

Our strong recommendation for moving in and around Trogir is to leave your car parked at the parking lot of Villa Fani as during the hot summer months the city is overcrowded.

Besides, the best way to getting Trogir and its surroundings to know is by boat, taxi, bicycle or by walking. Please see the shortcut you can take to town, SCHORTCUT.

Because of traffic and lack of parking during summer time, we recommend going by foot or by boat from Okrug (you can find a boat timetable on boat starting point).

If you insist on driving your car, never park at spots which are not provided for parking as it might be towed away by local administrative bodies.

If you decide to take a walk to the city it will take you approximately 15 minutes. Distance is around 1,2 km.

On your way back,you can use taxi if the rise is too exhausting.

Which taxi do you recommend?

Taxi Ivan | Our neighbor | 00385918966514

Uber | You need to download a mobile application | the cheapest transport |

Number of taxi station in Trogir

Trogir taxi | The taxi stand is at the Trogir-bridge | Kneza Trpimira bb | tel: +385 (0)21 881 277